Privacy Policy

This Privacy Policy explains how The Burks Agency collects, uses, and protects your information when you use our website or contact us.

Information We Collect

We collect information you provide directly, such as your name, phone number, email address, mailing or property address, details about what you want to insure, and any message you send us. When you visit the site, we may also automatically collect limited technical information such as your device type, browser, and usage data through cookies and similar technologies.

How We Use Your Information

We use your information to:

• respond to your inquiries and prepare insurance quotes;
• contact you by phone, email, or text about your request and coverage;
• place and service coverage with our partner carriers;
• improve our website and services;
• comply with legal and regulatory obligations.

Text Messaging (SMS) and Your Consent

If you opt in to text messages, we use your mobile number to send messages related to your quotes, policies, and service. Message frequency varies, and message and data rates may apply. You can reply STOP to opt out at any time or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties. We may share information with service providers who help us operate (for example, customer service or message delivery) solely to provide those services to us.

How We Share Information

We do not sell your personal information. We may share it with:

• our partner insurance carriers, to obtain quotes and place the coverage you request;
• service providers that support our website, forms, and communications;
• authorities or others when required by law or to protect our rights.

Cookies and Analytics

We may use cookies and similar tools to operate the site, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You may opt out of marketing communications at any time, including replying STOP to text messages or contacting us directly. You may also request to access or correct the personal information we hold about you.

Children's Privacy

Our site is not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.

Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted, and the “Last updated” date reflects the latest revision.

Contact Us

Questions about this Policy or your information? Contact The Burks Agency:

1117 Perimeter Center West, Suite W111, Sandy Springs, GA 30338
Phone: (770) 315-1857
Email: tburks@acg.aaa.com